Your satisfaction is our top priority. If for any reason you are not thoroughly satisfied with your purchase please return it within 14 days of purchase and we'll exchange it or refund your purchase price returns
There is no restriction on your return. Once your refund and/or credit is processed, you will receive a confirmation e-mail.
Simply package up your invoice and the product, label it appropriately and drop in the mail. Upon receipt of your return, we will process your refund.
Please allow up to two billing cycles for refunds to appear on your credit card statement. Original shipping and processing fees are nonrefundable.
Returns and exchanges may be mailed to:
Industrial Case & Light
3311 - 114 Avenue SE
Calgary AB T2Z 3X2
Canada
Sorry, we cannot accept C.O.D. returns.
For additional information, please email us anytime at service@industrialcaseandlight.com or call 1.800.343.5700.
Exchanges
If you need to make an exchange, just call us toll-free at 1.877.895.8080, between 8 a.m. and 5 p.m. MST, Monday-Friday, and we'll set your replacement item aside right away. On receipt of the original goods we will ship out your replacement items immediately.
Please see the process for sending back your exchange items located above.
Pelican Cases | Hardcover Pelican Cases | Pelican Protective Cases